Discussion about this post

User's avatar
Shelley Book's avatar

I didn’t correct a long-time customer when he called me “Shelia” instead of Shelley and it went on for years. Then one day he heard someone call me Shelley and he corrected them and it turned into a whole awkward thing for all of us. You are sooo right. He felt horrible that he had been calling me by the wrong name. Your tips are great!

Expand full comment
Madeleine McAneny's avatar

As someone with a complicated first & last name, I really resonated with this one. So beautifully written and a nice reminder that I didn’t realize I needed :)

Expand full comment

No posts